Partner Driver Benefits LLC
Business Participation Agreement
Version 6 | Published September 16, 2026
1. Parties and effective date
This Business Participation Agreement (Agreement) is between Partner Driver Benefits LLC, a Minnesota limited liability company (Partner), and the vehicle-care business identified in the signed business application (Business). The signer represents that they have authority to bind Business. This Agreement becomes effective only when Partner approves Business's application.
2. Program participation
Partner operates a platform connecting eligible gig drivers with participating vehicle-care businesses and promoting performance-based cash-back offers. Partner will maintain approved listings, administer claims and receipt review, and provide transaction and invoicing procedures. Participation is nonexclusive. Partner does not guarantee customers, transactions, revenue, or results.
3. Business-selected cash-back offer
Business will select either one percentage cash-back offer rate for all eligible services and parts or separate percentage cash-back rates for identified service categories. Every selected rate must be at least 10% of the applicable Eligible Pre-Tax Subtotal. Business will identify eligible parts, labor, services, locations, start date, optional end date, limits, and exclusions in its application or another written offer record accepted by Partner. Fixed-dollar offers are not permitted unless this Agreement is amended in writing. Business may change future terms with at least 14 calendar days' written notice, but may not reduce a valid offer already claimed. Business will not raise its ordinary price because a driver uses Partner.
4. Driver purchase and receipt submission
A driver must claim Business's offer before purchase unless Partner expressly permits otherwise. The driver pays Business's full invoice. Business does not deduct Partner cash back at checkout. The driver must submit an itemized receipt within 30 calendar days after service unless the displayed offer states a shorter lawful period. Partner may reject a late, unreadable, duplicate, altered, ineligible, or unverifiable claim.
5. Verification
Partner will make a reasonable good-faith review of the claim, offer terms, and receipt and may request program-relevant transaction details. Verification confirms eligibility for Partner only; it does not approve or warrant Business's services, pricing, workmanship, or compliance. Partner may suspend review when fraud, duplication, refunds, chargebacks, or material discrepancies are suspected.
6. Eligible Pre-Tax Subtotal
Eligible Pre-Tax Subtotal means the ordinary pre-tax price of covered parts, labor, and services. It excludes taxes, government fees, gratuities, towing, storage, separately disclosed disposal charges, warranty or insurance payments, refunded or credited amounts, and charges excluded by accepted offer terms, unless Partner and Business agree otherwise in writing.
7. Performance-based promotional fee
For each verified qualifying purchase, Business owes Partner a performance-based promotional fee. The fee equals the applicable Eligible Pre-Tax Subtotal multiplied by Business's accepted cash-back offer rate, plus 5% of that Eligible Pre-Tax Subtotal. The entire fee is owed to Partner for promotion, customer acquisition, transaction verification, and program administration. It is not money held by Partner on behalf of the driver, and Business may not add the fee to the driver's bill.
8. Illustrative calculation
For a $100.00 Eligible Pre-Tax Subtotal and a business-selected 15% offer: the driver pays Business $100.00 and Business owes Partner a $20.00 performance-based promotional fee after verification. Partner separately issues a $15.00 promotional reward to the driver from Partner's program funds. This is an illustration only; Business's minimum offer is 10%.
9. Invoicing and payment
Partner may invoice per verified claim or periodically. Each invoice will identify the qualifying transaction, subtotal, offer rate, 5% program margin, and total performance-based promotional fee. Undisputed amounts are due within 15 calendar days after invoice date. Business must submit a specific good-faith dispute within 10 calendar days after receipt. The parties will cooperate to correct confirmed errors.
10. Promotional rewards
Partner independently issues loyalty and promotional reward credits to eligible drivers after verification and funds redemptions from Partner's program funds. Business has no ownership interest in a driver's Rewards Balance, does not transmit funds to a particular driver through Partner, and is not responsible for Partner's redemption obligations. Partner's issuance or redemption of a reward is not conditioned on Partner's receipt of the corresponding Business invoice payment.
11. Refunds, credits, and chargebacks
Business will promptly notify Partner of any refund, credit, cancellation, reversal, or chargeback affecting a claim. Before payout, Partner may adjust or cancel the reward and promotional fee. After redemption, confirmed adjustments may be credited against a later invoice, applied to the driver's Rewards Balance when permitted by the driver terms, or handled as the parties reasonably agree. Business may not withhold unrelated undisputed amounts.
12. Business responsibilities
Business is solely responsible for estimates, authorizations, invoices, pricing, services, workmanship, employees, licenses, permits, insurance, warranties, safety, taxes, legal compliance, and customer communications, including the Minnesota Truth in Repairs Act when applicable. Business will maintain legally required and commercially reasonable insurance, including garage liability and garagekeepers coverage when applicable.
13. Customer treatment and complaints
Business will treat Partner drivers fairly and professionally. Business is responsible for service complaints. Partner may pause claims or remove Business from the directory while reviewing credible complaints, safety concerns, fraud, nonpayment, or material breaches.
14. Business information and branding
Business grants Partner a nonexclusive, revocable, royalty-free license during the Agreement to display Business's name, address, phone, services, offer terms, website, and supplied logo to promote the network. Business represents it may provide these materials and may request reasonable corrections.
15. Records, taxes, and verification
Business will keep sufficient Partner transaction records for at least 24 months and provide program-relevant records needed to verify claims, refunds, promotional fees, rewards, and invoices. Partner will handle personal information under its Privacy Policy. Each party is responsible for its own taxes; Business remains responsible for taxes and required charges on vehicle-care transactions.
16. Independent businesses
The parties are independent businesses. This Agreement creates no employment, agency, franchise, partnership, joint venture, fiduciary, or exclusive relationship. Neither party may bind the other except as stated.
17. Confidentiality and data
Each party will use reasonable care to protect the other's nonpublic information and use it only to operate the program or comply with law. Business will use driver information only for the vehicle-care transaction, legitimate follow-up, legal obligations, and driver-authorized purposes.
18. Term, suspension, and termination
This Agreement continues until terminated. Either party may terminate for any reason with 14 calendar days' written notice. Partner may suspend or terminate immediately for suspected fraud, unsafe or unlawful conduct, repeated credible complaints, nonpayment, name misuse, or material breach. Except for fraud, safety, or legal cancellation, Business remains responsible for valid offers claimed before termination and earlier transactions.
19. Disclaimers and limitation of liability
Except for express obligations, the program is provided as is and as available. To the fullest extent allowed by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Partner's aggregate liability will not exceed the greater of $500 or performance-based promotional fees paid by Business during the six months preceding the event. These limits do not apply where prohibited or to fraud, willful misconduct, confidentiality breaches, or payment obligations.
20. Indemnification
Business will defend and indemnify Partner and its owner from third-party claims and reasonable legal expenses arising from Business's vehicle-care services, workmanship, negligence, legal violations, employee conduct, warranties, pricing, or material breach, except to the extent caused by Partner's negligence or willful misconduct. Partner will notify Business and cooperate. Business may not settle by admitting wrongdoing by or imposing nonmonetary obligations on Partner without written consent.
21. Governing law and disputes
Minnesota law governs. Before filing suit, the parties will attempt in good faith for at least 30 days to resolve the dispute informally. State or federal courts in Hennepin County, Minnesota, have exclusive jurisdiction unless applicable law requires otherwise.
22. Electronic records and signatures
The parties agree to transact electronically. By checking the agreement box and typing their name, the signer intends to sign electronically. Partner may retain the application, exact agreement version, acceptance time, approval time, signer information, and related records as evidence.
23. General terms and notices
This Agreement, the signed application, and accepted written offer terms are the entire agreement. This Agreement controls conflicts unless a later written amendment expressly states otherwise. Changes require written or electronic acceptance by both parties. Business may not assign without consent. Unenforceable provisions are severed; failure to enforce is not a waiver. Accrued payment, records, confidentiality, liability, indemnity, dispute, and general terms survive. Notices to Partner may be sent to contact@partnerdriverbenefits.com; Business notices may be sent to its application email.